1. Can you receive a signal?
If not, make sure there are no obstacles in front of the SAT system and that it is facing south, with direct visual contact to the satellite.
2. Is the screen black when you turn on the receiver and TV screen?
You may have chosen the wrong satellite. You can find out which satellite is best in the respective country using the search function of your smartphone.
Tip: The SAT system cannot be turned on when the vehicle's engine is running, the remote control batteries are empty or the fuse on the supply cable is damaged. (The backup/fuse is behind the receiver).
3. If the SAT system does not function properly despite this check, we kindly ask you to visit a Bürstner partner in your area who can analyse the error picture on site.