An appointment in the Bürstner GmbH & Co. KG customer service workshop is generally made between our customer service workshop administration and the dealer.
The dealer sends a fully completed repair application that serves as the basis for scheduling.After reviewing the repair application, our workshop will propose an appointment to the dealer.Work that was not reported with the application cannot be considered on the agreed date.If additional points need to be reported later, a new repair request must be submitted and, if necessary, a new appointment must be made.
NB: the dealer is requested to carry out the repair first