Bürstner manufacturer's guarantee
You will find the exact conditions of your vehicle on its guarantee certificate.
We have summarised the most important points for you:
- With the 2-year manufacturer's guarantee, you acquire a direct entitlement to free repair by your dealer or the Bürstner company in the event of any defects in the quality of the body of your vehicle.
- The guarantee starts on the day you take delivery of the vehicle, at the very latest by an automatic guarantee start after 18 months from the date of delivery to your dealer.
- Likewise, you receive a 10-year weatherproof guarantee for models from 2019 onwards, but this requires an annual leakage test to be carried out. Please refer to the instruction manual in the vehicle for the separate conditions. The weatherproof guarantee only covers correct repair work. Claims for conversion and reduction as well as travel costs or other indirect costs are excluded from this guarantee.
- Guarantee obligations are not affected by a change of ownership of the vehicle. The performance of guarantee work does not extend the guarantee period.
- If the rectification fails, the customer is entitled to a further attempt at rectification. There are no further claims against Bürstner.
- Guarantee claims must always be registered with the seller.
- The Bürstner manufacturer's guarantee only applies to the body and equipment of the vehicle. Excluded from the manufacturer's guarantee are wear parts e.g. tyres, brakes and brake linings, batteries, cushions and light bulbs.
- For commercially used vehicles, as well as rental vehicles, this manufacturer's guarantee is limited to 1 year.
- The occurrence of defects must be reported by the owner to the seller in writing within 15 days.
- Any liability of Bürstner GmbH & Co. KG for damage to the vehicle caused intentionally or negligently by the workshop of a Bürstner dealer or for other consequential damage is excluded.
In addition to the Bürstner manufacturer's and weatherproof guarantee, it is possible to take out a new vehicle follow-up guarantee or, in the case of used vehicles, a used vehicle guarantee. For more information, please contact your Bürstner dealer.