Dear Bürstner customers,
The increasingly difficult supply situation is currently also affecting the Bürstner spare parts supply. Many suppliers are currently unable to fully meet the enormous increase in demand. In addition, we often lack important information such as delivery dates.
We are liaising very closely with our suppliers in order to obtain details as quickly as possible.
The transport companies have also informed us that the route networks are also overloaded due to the current sharp change in consumer behaviour. This is also making the work of our team more difficult and impacting the delivery reliability of our spare parts system.
We are very aware that these restrictions are presenting us with major challenges and we are working to alleviate the situation.
Thank you for your understanding!
Your after-sales team