Dear Bürstner customer,
The difficult delivery time is currently also having an impact on the Bürstner spare parts supply chain. Manys suppliers are unable to meet the enormous increase in demand. In addition, we often lack important information such as delivery dates.
We are in very close contact with our suppliers in order to receive details on deliveries as quickly as possible.
In addition, the transport companies have also informed us that the route networks are as well overloaded due to the currently rapidly changing consumer behavior. This also has an impact on the delivery reliability of our spare parts supply chain.
With these restrictions we are meeting great challenges and we are working constantly to diffuse the situation.
Thank you for your understanding.
Your After Sales Team