Truma Combi
If the heating does not start, do the following:
- Please check whether the gas supply is guaranteed.
- Is the gas bottle turned on? Have you checked whether there is enough gas in the gas bottle?
- Is the gas shut-off valve for the heater in the kitchen drawer open?
Have the hose rupture protection devices on the hoses been pressed and thus vented? - Is error code 5 or 17 displayed on the Truma control panel in the entrance area of the vehicle? If so, then your gas bottle is empty. Please change the bottle and wait 15 minutes.
Is the 12V supply switched on and the battery charged? The gas must first be ignited so that the 12V display appears on the control panel. - If you have installed a Duo Control, perhaps the crash sensor has triggered? (If this is the case, please press this)
If you have a heater with an electrical supply, check whether the shore power is connected correctly and the energy source has been correctly selected in the control panel.
If the heater still doesn't start, the operating instructions for your Truma heater may be able to help you. If you cannot find the right solution here, we ask you to contact Truma customer service. You can find the relevant contact details in the Truma operating instructions.
If your heater still does not start, we recommend that you contact a Bürstner dealer. You can also contact Truma Customer Service.
Alde hot water heating
If you wish to operate the heater using gas, please check the same steps as above one after the other.
If you want to heat using the electric function, please check whether you are connected to the 230V shore power and check whether the electrical setting is selected in the ALDE heater control panel. (If necessary, include the ALDE heater operating instructions)
If the heating does not work despite checking the above points, please find the nearest Bürsrner dealer who can analyze and correct the error on site.